Are services covered under OHIP or insurance?

Psychotherapy is not covered by OHIP, but is often covered by extended health insurance plans. After each session, I provide you with a detailed receipt that you can submit to your insurance provider to claim a reimbursement. The coverage for each insurer is different, so please check your plan to confirm coverage for services.

What if I need to reschedule or cancel?

Currently, we have a 24-hour cancellation policy. If you need to cancel or reschedule your appointment, please contact us at (647) 696-5802 or at jennyliutherapy@gmail.com at least 24 hours prior to your appointment.

What does a session look like?

Each session can look different depending on the person or even the day! Generally, first sessions focus on completing an intake assessment to better understand your background and goals for therapy. The sessions will be around 50 minutes and we’ll work together to create a pace that works for you.

Do you offer sliding scale?

Yes! Feel free to reach out so we can discuss a rate that works for you and your financial situation.

What do I do in a crisis?

If you or a loved one are currently experiencing a mental health crisis, here are a few resources that might be able to offer immediate help:
○ Crisis Services Canada: 1-833-456-4566 or text 45645
○ Distress Centres of Greater Toronto: Toronto: 416-408-4357, Peel: 905-459-7777
○ Gerstein Centre: 416-929-5200
○ Kids Help Phone: 1-800-668-6868
○ The Toronto Rape Crisis Centre/Multicultural
○ Women Against Rape: 416-597-8808
○ Trans Lifeline: 1-877-330-6366
○ Assaulted Women’s Helpline: 416-863-0511
○ Progress Place Warm Line: (non crisis emotional support): 12pm-8pm: 416-323-3721, 8pm-12am: 416-960-9276
○ You can also call 911 or go to the nearest emergency room.
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